· Enabling partners and customers with service support from company support functions
· Controlling Channel & Channel Partner Manpower (FOS)
· Ensuring completion of Business Planning with all active channel partners
· Driving the capability building plan with partners by ensuring timely trainings for various parameters
· Driving the coverage programs like demand generation, customer focused programs, industry forum participation etc.
· Assisting the Partners in Large deal Closures by accompanying them for Customer calls
· Ensuring Channel Policy Adherence and Processes in the assigned territory
· Facilitating the issue resolutions at customer end through partners and support teams, if any.
· Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product Per customer)
· Sales & Collection through the Channel Partners
· Responsible for Channel partner productivity and their ROI
· Mapping of Top Management and key decision makers in account
· Accountable for incremental revenue from existing base via retention/cross sell/up sell